|
***Special
Update!*** Already one of the most popular e-mail
business automation softwares on the Internet, Corey Rudl has outdone
himself by releasing the all-new upgraded and near perfect version of Mailloop
6.0...
"Seven Steps
To
Guaranteeing
Your E-mail Promotions Generate The Clicks, Hits,
and Sales You Need!"
By Corey
Rudl
Thanks to e-mail, online business
owners have the option of instant and repeated communication with
an audience of potential clients and previous customers. Not that this is
news to you. You're already well-aware that e-mail gives you the power to
contact people again and again, promoting your products, your service,
your web site, whatever you like… for FREE!
Unfortunately, too often this power
goes to the heads of newbie marketers. And this is where the trouble
begins… and their business ends!
A poorly designed e-mail campaign is
a dangerous thing. You can enrage 90% of your e-mail list… you can be
accused of spamming... your ISP can cancel your account… and the list
goes on!
If you have any pride in your
business whatsoever, then I suggest that you consider the information
I’m about to present you with very carefully. I’m about to share with
you the key steps that you'll need to follow to guarantee the
success of any e-mail marketing promotions you send...
| Step
1: |
E-mail
a "targeted" list of people
who will be interested in your offer. |
Perhaps the most critical step in guaranteeing
the success of your e-mail promotions is that you e-mail a targeted
list of opt-in subscribers who have specifically requested to receive
information on a particular topic from you. You'll be wasting your time
and energy if you don't.
Remember that your job is NOT to sell
your product to everyone. Not everyone wants your product. Focus your
energy on the people who do! Those who have opted-in to your mailing list,
your customers and leads, and individuals who have requested information
from your autoresponder are all excellent prospects!
| Step
2: |
Personalize
each and every e-mail. |
People are more likely to read (as
opposed to delete) e-mail that addresses them personally.
For example, by sending your
subscriber "Bob Smith" an e-mail that presents his e-mail
address directly in the "To:" field, instead of the BBC (blind
carbon copy) field, Bob will know that he has given you his e-mail
address. He'll be less likely to assume you're some spammer or scam artist
trying to sell him another widget he doesn't need.
And by addressing the e-mail
"Dear Bob" as opposed to "Dear Everyone" in the
salutation, Bob automatically assumes that you know him, making him even
more likely to read your e-mail.
In various tests that we have done,
we have discovered that personalized e-mail increases the response we
receive by a drastic 64%! So I would advise you not to underestimate
the power of this seemingly simple technique!
| Step
3: |
Write
benefit-oriented subject lines. |
When doing e-mail promotions, your
subject line can literally make or break your success -- a critical
point that the majority of marketers miss.
Think about all of those e-mails
you're probably getting on a daily basis with subjects like:
"MAKE $75,000 EVERY WEEK
GUARANTEED!"
"EXPLOSIVE STOCK PICK AT $0.45!!!!"
"newsletter"
"THIS IS NOT SPAM!"
Do you open these e-mails? Because I
know I sure don't! The subject line makes it obvious that the e-mail is
spam... that it's from someone you don't know... or it doesn't offer a
clear benefit that makes you want to read it.
Now let me ask you a question: How
many of your legitimate newsletters and e-mails are mistakenly deleted by
your subscribers who read your subject lines and assume it must be spam!
How many potential sales could you have saved simply by
rewriting your subject lines?
Obviously I can't answer these
questions for you. However, I CAN teach you how to write subject lines
that will compel your subscribers to open and read any e-mail you send
them.
When you write your subject lines,
you basically have 3 choices:
- You can make an announcement
or give news (e.g.,"IMC shows subscribers how to write
killer subject lines").
- You can make the reader
curious (e.g., "IMC gives subscribers this secret marketing
strategy...").
- You can emphasize how the
reader will benefit from opening your e-mail (e.g., Discover
tips for writing subject lines that will increase your sales).
Out of these 3 techniques, you will
always be most successful if you write subject lines that state a clear
benefit and tell the reader exactly how they are going to save money,
save time, make their life easier, etc., by opening and reading your
e-mail.
If you can state a benefit AND create
curiosity (e.g., Discover this proven marketing strategy that will
increase your sales!), so much the better!
But again, the key when writing
subject lines is to emphasize benefits by considering your product or
service from your customers' point of view...
- How will they benefit from
taking the time to read your e-mail?
- What will they learn?
- Is your product/service going to
save them time?
- Is it going to save them money?
- Or is it going to improve their
lives in some way?
Write subject lines that emphasize
these benefits and I guarantee that you'll dramatically increase
the number of subscribers who open and read your e-mail.
| Step
4: |
Your entire
sales pitch should be summarized within the first paragraph. |
The first paragraph should make
reference to your headline, building further excitement and motivating
your potential customer to continue reading. Just because you've
convinced them to open your e-mail with a compelling subject line doesn't
mean that you’re home free! You need to build more excitement and make
them curious about what's to come!
Again, the key is to focus on
benefits!
| Step
5: |
Make it
easy to read! |
Did you know that how you format your
e-mail can literally make or break the success of your e-mail campaign?
It's true... If you make mistakes formatting your e-mail to your customers
and subscribers, you risk looking unprofessional, destroying your
credibility, and having your hard work tossed in the trash without ever
being read!
After all, why should readers take
your offer seriously if you don't know how to format an e-mail correctly?
Remember that different e-mail
programs will display your e-mail differently. Plus, different people will
have their personal program set to read their incoming mail in different
fonts, different sizes, different widths, etc...
So to ensure that, on average,
readers have a similar view of any correspondence you send them, follow
these simple formatting tips for text e-mail...
- Use a good text editor.
As wonderful as Microsoft Word
may be, it is NOT the tool to be using when formatting e-mail copy. To
skip the quirky formatting mistakes and avoid the frustrating comedy
of errors Word frequently generates in a situation like this, I highly
recommend using a good text editor.
My personal favorite is
UltraEdit-32, which you can download for a free 45-day trial at http://www.ultraedit.com/downloads/index.html
(Registration is $30.)
However, Notepad and Wordpad,
which come with Windows and can be found under Programs>Accessories
in your Start menu, will do the trick as well.
- Set your line length to 65
characters.
Have you ever received an e-mail
that looked like this?
> You might be wondering how
anyone could
>let this
> happen. After all, wouldn't they notice
>that their e-mail has been broken up into numerous different
> lines,
>each a different length?
... I'm sure you've probably
received e-mail that looks like this before. It's not only hard to
read, it's annoying!
Fortunately, it's a mistake
that's easily avoided by setting your line length to 65 characters (or
by setting your right indentation to 2.5"). The typical default
width your readers' e-mail clients will open to is 65 characters, so
by setting your line length to this width, you'll avoid having long
lines of text cut off and displayed like in the example above.
- Use hard carriage returns (i.e.
press "Enter") at the end of each line.
Some older e-mail clients don't
actually have "word wrap," so to avoid having your e-mail
appear as one long line of text that readers will need to use the
horizontal scroll bar to view, manually press "enter" at the
end of each line (i.e. every 65 characters).
- Use a fixed-width font.
When formatting your e-mail, do so
in a fixed-width font like Courier that uses an equal amount of space to
display each character.
For example,
This is Courier.
This is Arial.
As you can see, Courier
consistently uses the same amount of space to display each character,
while Arial varies in width. This is important because the majority
of e-mail clients use fixed-width fonts as their default (the
exception being Eudora, which defaults to Arial).
While an e-mail formatted in a
fixed-width font typically looks good when displayed in a font like
Arial, an e-mail formatted in a font like Arial looks terrible displayed
in a fixed-width font. By formatting your e-mail in a fixed-width font,
you'll ensure that it looks good no matter what font your
reader's e-mail client defaults to.
- Spell check and proofread
everything!
While I'm the first to admit that
everyone makes mistakes now and then, there is absolutely no excuse
for the blatant errors I see made in many e-mail promotions I receive.
Remember that spelling mistakes and poor grammar make you look
unprofessional and damage your credibility.
So before clicking
"Send," take that extra minute to spell check your work and
have a couple of other people read it. You may save yourself some
embarrassment... and prevent lost sales!
- Keep paragraphs 4-5 lines in
length -- no longer!
By keeping your paragraphs 4 to 5
lines in length, you ensure that your e-mail is easy to read. The more
white space you use, the better. Long, never-ending sentences that run
on for 8 lines get very difficult to follow, causing readers to become
frustrated and delete your e-mail.
- Test, test, test!
Before sending your e-mail to
your entire list, take an extra 15 minutes to test how it looks in a
variety of e-mail clients such as:
As well as in a couple of web-based e-mail clients such as:
By setting up these different "test accounts," you'll give
yourself the opportunity you need to fix any problems and guarantee
that all of your subscribers receive the same professional looking
e-mail.
| Step
6: |
Give your
subscribers the opportunity to "opt-out" of your mailing
list. |
At the end of all e-mail you send,
it's extremely important that you give people the opportunity to opt-out
of (i.e., be removed from) your e-mail database. This is really, really
important! I simply can't overemphasize the importance of giving your
customers and subscribers the opportunity to be removed from your mailing
list.
I know a lot of e-business owners are
afraid to include an unsubscribe link at the bottom of their e-mails, but
I would argue that those people who want to be removed from your list (a)
have no interest in what you're selling anyway, and (b) obviously don't
want to buy from you. Why would you anger them by not giving them a
legitimate opportunity to be removed from your mailing list?
| Step
7: |
Test your
e-mail on a small percentage of your opt-in list. |
This is one of the most important
techniques that I teach, yet so few people actually do it. When trying to
increase the response to your offer, you want to test the headline or
opening paragraph, your offer, and your pricing (too cheap can be just as
bad as too expensive). And be sure that you test these three things one at
a time so you can accurately measure the results.
Testing your offer and your sales
copy is the cheapest, most efficient way to maximize your sales! In fact,
this should be an ongoing part of your business. Instead of sending your
latest promotional letter to your entire customer base, try sending it to
a small test group. Doing a trial run will allow you the opportunity to
iron out any kinks, saving you time, money, and hassle!
Final
Thoughts:
Given the sheer volume of spam and
unsolicited junk e-mail that consumers now receive on a daily basis, it
comes as no surprise that those who are successful with their e-mail
campaigns carefully consider and test each one of the steps we've
discussed above.
The three biggest mistakes you could make with your e-mail
campaigns are:
- Not taking precautions to be
sure that your legitimate e-mail doesn't look like spam.
- Not e-mailing a targeted list of
opt-in subscribers; people who have asked to receive information
from you and who have give you permission to contact them.
- Not testing!
E-mail has made contacting thousands
of your customers and subscribers at the click of a button easy -- almost
too easy, in fact. And personally, I think this is what gets many new
marketers into trouble.
The bottom line is that, today, a
successful e-mail campaign requires strategic planning. It won't
matter if you've spent a year writing your copy. If you don't carefully
follow the seven steps I've outlined above, you'll be no further ahead.
A professionally formatted and
thoroughly tested e-mail makes you look like a credible business owner who
takes what you do very seriously. It invites readers to examine your
e-mail... check out your offer... and seriously consider making a
purchase.
Which basically means that, while they require a bit of extra effort, these
seven steps can easily translate into increased sales! And I think
you'll agree, there's nothing wrong with that.
"Easy-To-Do
Automation For Techno-Phobic Web Site Owners Who Want To Stop Losing
Valuable Time On Daily Chores And Start Increasing Sales"
There are no two ways about it.
E-mail is still the primary way business owners are communicating with
their customers and subscribers. E-mail is used to answer questions…
follow up with potential customers… confirm purchases… provide
information of interest… and maintain relationships. It’s a vital
source of income for any successful Internet business.
Now I’m sure you already understand
this, but let me ask you a serious question: Are you managing your
e-mail as efficiently as you could be? Statistics from a recent
Jupiter Media Metrix report say not.
Only 38% of online businesses are
reported to be living up to customer’s expectations, responding to their
inquiries within 6 hours or less:
- 62% are taking longer than 6 hours
to respond…
- 33% are taking 3 days (or longer!)
to respond…
- And a shocking 24% of businesses
have thrown up their hands and given up responding to customer
inquiries entirely!
And all of these disturbing
statistics point to the simple fact that, despite all of the technology
available, nearly three quarters of web site owners have no idea how to
manage their e-mail. After all, why else would you so severely neglect the
critical and extremely valuable relationship with your customers
and subscribers?
I’ve seen it happen to some really
intelligent business owners. You start out with the best of intentions.
You grow your web site traffic… you run a few successful promotions…
and suddenly you go from personally answering a handful of e-mails each
day to drowning under hundreds of customer inquiries, questions, and
requests… Managing your e-mail suddenly becomes a full-time job!
If you plan to grow your business,
you can’t afford to be spending your days chained to your computer,
replying to e-mail after e-mail individually. Especially if you want to
grow quickly! Even if you’re using canned messages (i.e. pre-written
e-mails that can just be cut & paste), looking after your e-mail one
by one can fast become overwhelming.
And this is where a lot of new
e-business owners find themselves stuck. You may be there yourself right
now. You’re tired of wasting your days replying to the same e-mails over
and over again… but automation is even more intimidating.
Replying to hundreds of e-mails each day probably seems a lot less
daunting than finally buckling down and getting automated.
I know where you’re coming from…
The mysterious scripts and software that seem to magically automate the
average e-commerce web site can be a bit intimidating for a new e-business
owner.
You know that, somehow, automation
should give you the power to…
- Anticipate and instantly
respond to the needs of your customers
by answering common questions on the spot.
- Give potential customers
the exact information they need,
exactly when they need it – when they’re still a hot prospect
– so they can make that important buying decision.
- Capture the e-mail
addresses of visitors to your web
site so that you can market to them again and again – for free!
- Increase the perceived
value of your web site by offering
free reports or articles that can be e-mailed to prospects the
minute they request them!
- Dramatically reduce the
time you waste on daily chores so
you can start growing your business instead of getting trapped running
it!
- Start capitalizing on the
lifetime value of your existing customers –
automatically increasing your sales without increasing your workload!
… and much more.
You see other e-businesses doing it
all around you – taking advantage of this mysterious
"automation," freeing up their time to increase their profits
even more. But how the heck is everyone doing it? Is it "I Dream of
Jeannie" wizardry? Cross your arms, wiggle your nose, and voila
– instant automation?
Almost…
Like anything, you can make the
automation of your web site as simple or as complicated as you want.
Large e-commerce sites hire programmers with education and experience to
put together intuitive automation systems that make learning to translate
Greek to Latin seem easy. Fortunately, the average web site owner just
starting out doesn’t need anything nearly this complicated (or
confusing!).
Did you know that all of the
automation I’ve mentioned so far in this article can be accomplished
with one simple tool called "autoresponders"?
Automate
Your Customer Service And Dramatically Increase
The Sales You Close With This One Simple Tool...
Now don’t panic!
Autoresponders are not difficult to
use… So take a deep breath and let’s get past any techno-phobia that
might be preventing you from making your life a lot easier
– and your business a lot more profitable!
An autoresponder is basically an
e-mail tool that is designed to automatically respond to any incoming
messages to a particular e-mail address that you set up. Confused?
Then let me give you an example that will clearly illustrate exactly how
this works…
Example #1:
A visitor arrives at your web site
and reads your sales copy. They're interested in your product, but they
have a question that needs to be answered before they'll consider making a
purchase. So they e-mail you at faq@yoursite.com (an e-mail address
you’ve set up for just this purpose).
Your experience answering customer
questions has shown you that there are 10 or 12 questions people ask over
and over again. So rather than answering each person individually, you put
together a "Frequently Asked Questions" (FAQ) e-mail. You spend
an hour or so writing it, making sure that it's thorough and that it
ultimately directs the reader back to your web site to close the sale.
You then set up this FAQ e-mail in an
autoresponder, so when the visitor e-mails their question to faq@yoursite.com,
they are automatically sent your FAQ e-mail. It’s neat, clean, and
simple.
The e-mail your visitor receives
might read something like this:
|
Subject: Answer to your
question
Hi!
Thank you for your inquiry.
Our experience has shown us that most people ask one of the
following ten questions, so we've sent you this informative e-mail
because we know that your time is valuable and we want to make
sure that your question is answered as quickly as possible.
If you find that your
question is not answered below, then please do not hesitate to
e-mail us at info@yoursite.com We'll be happy to answer any
further questions you may have.
Yours truly,
Your name here.
*** And
answers to your 10 most frequently asked questions start here ***
|
Within 5 minutes of sending their
e-mail to faq@yoursite.com, the visitor receives your e-mail via your
autoresponder. They read through your FAQ e-mail and find the answer to
their question.
The visitor is impressed because…
- You anticipated their needs
- You replied instantly
- You answered their questions
- You made it easy for them to
e-mail you any further questions
… and this means that you look
extremely professional. This instant reply also lends your business a
measure of credibility because you've made it clear that your customers
are your first priority and that you take your business very seriously.
Do you think this visitor will go
back to your web site to make their purchase? Chances are very good that
they will. In fact, the probability that you will close this sale is
much higher than if you had forced this person to wait a week for a
reply. Or hadn't answered at all.
How much time did this take you?
None. You wrote the e-mail and then used the autoresponder to automate
your customer service. You now provide fast, high-quality customer
service, decrease your workload, and only respond to customers who
have unique questions or situations that need your personal touch. It’ll
take you just minutes each day to respond to customer inquiries instead of
the hours it did before you got automated!
Let me give you another example…
Example #2:
If you’ve been reading this
newsletter for a while, then you already know that a critical step in
closing sales involves establishing your credibility. And
establishing your credibility, in many cases, requires repeated contact
with potential customers.
A good way to initiate a "second
contact" with a potential customer is by using autoresponders.
A visitor arrives at your web site
and starts looking around. They notice that you offer a free article
titled "The Best Ways To Save Time And Money." They click
on freearticle@yoursite.com and are prompted to send a blank e-mail to
this e-mail address.
The visitor is quite content to take
30 seconds to do this because they want this valuable information.
So they send a blank e-mail to
freearticle@yoursite.com to request the article from your autoresponder...
they spend a few more minutes looking around your web site... and then
they leave. They have a clear interest in your product or service (they
requested your article on the subject, right?), but they're just not ready
to buy yet.
Now this is the really
powerful part. The visitor checks
their e-mail half an hour after they've left your web site… perhaps even
the next day… and discovers your free article waiting in their Inbox.
They read it because they requested it and therefore already know it
contains information that is of interest to them.
So this is your second chance to:
- Prove your expertise,
- Establish your credibility,
- Develop a relationship with them
by providing valuable information they can use, and
- Direct them back to your web site
to close the sale!
Pretty powerful, right?
Now imagine how you could increase
your sales even more by sending this potential customer a follow-up
e-mail – using the e-mail address they gave you when they requested the
article – and asking them if there is anything else you could help them
with? Or even by sending them a special offer as a "thank you"
for reading your article?
The possibilities are endless really.
You could offer autoresponders like…
- salesinfo@yoursite.com
– for people who would prefer to receive your sales information in
an easy-to-print e-mail they can read offline. (Not everyone has free
Internet access, so this saves them money!)
- article@yoursite.com
– to send interested potential customers copies of articles that
initiate that important "second contact" and remind them
about your business, your products, and your web site. Once you have
their e-mail address (which they obviously have to give you in order
to receive the article via e-mail), you can contact them again to
follow up very easily!
- faq@yoursite.com
– to answer potential customer’s questions on the spot, while
they’re still a hot prospect, and dramatically increase the sales
you're closing.
- instructions@yoursite.com
– for customers who have purchased your product, service, software,
etc… but need a bit of extra help using it. This simple e-mail could
answer commonly asked technical questions automatically!
- report@yoursite.com
– to give visitors to your site valuable information about your
particular industry and increase the chances that they’ll return to
your web site again and again as valuable resource.
- info@yoursite.com
– if you don't have time to reply to a customer's inquiry for a day
or two, you can at least send them an e-mail via autoresponder to let
them know you've received their message and will be getting back to
them in 48 hours. An instant, professional reply like this ensures
your customer isn't sitting at their computer for hours, impatiently
waiting for your answer.
… You could even set up an
autoresponder like confirmation@yoursite.com that confirms you’ve
received a customer’s order or subscription to your newsletter – automatically!
By sending each new customer a
confirmation of their order, you'll put their minds at ease. They'll know
that you're a legitimate business who is going to follow through on your
promises, not some scam artist who has just stolen their credit card
information. This is also a good way to remind your customers when they
can expect their purchase to be delivered, what the charge to their credit
card was, and any product tracking information they might need.
Just think about how much time this
will save you! Are you excited? Yup… me too.
But
How The Heck Do You Make This Amazing Automation Happen?
We’re back at square one, aren’t
we? You want the autoresponders and the powerful automation they can bring
your e-business… you have a general understanding of how they work…
but how the heck do you add them to your web site?
Good question. You have 4 choices:
- Your Web Host:
If you are willing to commit to a long-term contract (i.e. one year or
more), you can sometimes get a couple of autoresponders for free from
your web host. If you only need 1 or 2 autoresponders, this might be a
good option; however, the reality is, if you’re running a successful
business, you’re going to need more. Plus, you don’t really want
to depend on your web host for this service. If they go out of
business or go down, you can lose your entire autoresponder system.
- Autoresponders With Rotating
Ads: You can get "free" autoresponders if you are
willing to let other companies advertise in your message. However, I
don’t really recommend this. You can’t control the ads that appear
in your e-mails, these ads can really distract your reader from your
sales message, and you appear "unprofessional" because
it’s obvious you’re using a "free" service. So you’re
basically giving someone else free advertising, with few benefits to
you. Free isn’t always as good as it might sound.
- Paid Autoresponder Services: You
could also use a paid autoresponder service. This can give you
flexibility in deciding exactly what autoresponder plan is right for
you without being forced to include advertisements in your message.
You'll also have greater flexibility to customize your autoresponders
than if you were to use a free autoresponder service.
The only real drawback is that they can get quite costly. Paid
autoresponder services can cost as much as $20 per month per
autoresponder, while others will charge you a fee each time someone
requests your information. If you decide to go this route, be sure
that you really shop around because the cost can get out of control
very quickly if you're not careful.
- Free Unlimited Autoresponders
with Mailloop: You already know that the Mailloop software is
absolutely chock-full of killer features that make tedious e-mail
tasks a breeze. But on top of it’s e-mail and newsletter automation
features, it can also be used to send out an unlimited number of
autoresponders directly from your home computer. If you can install
software, you can use these autoresponders. It’s that easy. You’re
100% in control and they’re totally customizable.
I won’t overdo it here; I know that you’ve already heard a lot
about this software. Just know that it can save you tons of cash and
stress in the long run, and you don’t have to be concerned about
limiting your autoresponders because of a tight budget! If you want to
learn more about getting free unlimited autoresponders with Mailloop,
then you can click
here now.
Final
Thoughts:
Don't be intimidated by this simple
technology. You'll do your business a great disservice. Like I said, if
you can install and use software (it's as easy as clicking a few buttons
and following a few instructions), then you can easily use autoresponders
to automate.
Ideally, your goal should be to get
automated and then grow... but some of you may already be drowning
in e-mail. If that's you, don't keep putting this off! E-mail automation
is going to be critical to the success of your e-business.
If you're automated and using
autoresponders to manage daily chores, then you're going to have time to
focus on promotions and growing. If you're drowning in e-mail, you're
going to severely handicap your sales and income because you'll be too
focused on trying to just stay afloat.
Autoresponders are easy to set up and
they offer a wide variety of opportunities to automate different aspects
of your business. From customer service... to order confirmations... to
following up with potential customers... it's an easy way to give
customers the instant service they're demanding, while increasing your
sales and actually freeing yourself from tedious routine chores.
It's not a technique to be taken
lightly...
"7 Easy-To-Do Action Steps
For Attracting Hundreds Of
New Subscribers And Growing Your Opt-in E-mail List"
I
think it really goes without saying that a newsletter is a powerful
marketing tool. Any promotions that you send to your customers and
subscribers in the future will be that much more successful because with
your newsletter you will have…
| Ø |
|
established your credibility, |
| Ø |
|
developed a reputation as an
industry expert, |
| Ø |
|
cultivated a relationship with
your subscribers, |
| Ø |
|
inspired customer loyalty, |
| Ø |
|
and maintained regular
contact. |
Regularly give your subscribers useful or entertaining information that
they will benefit from, and they will come to trust you, respect you,
and buy from you.
Sounds great, right? But now you’re
probably left wondering, "How do I get people to subscribe?"
After all, you can write hundreds of newsletters, but if you only have a
handful of subscribers, it can be a lot of work for little reward.
The big mistake I see a lot of
e-business owners making is thinking that simply posting a "subscribe
today" box on their web sites -- and then forgetting about it -- is
going to attract subscribers by the thousands. Even if your web site is
highly trafficked, this is going to produce disappointing results.
You need to be prepared to actively
promote your newsletter, much the same way you would promote any other
product or service online.
| Step
#1: |
Promote
Your Newsletter On Your Web Site! |
Yes. Definitely promote your
newsletter on your web site. But the keyword here is "promote."
How motivating is it for a visitor to give you his or her name and e-mail
address when presented with a subscribe box titled, "Subscribe to my
free newsletter"?
Why? Why should I subscribe? How will
I benefit from subscribing? What am I going to get? Just because your
newsletter is "free," doesn’t mean I want it. There are plenty
of free newsletters out there I could subscribe to. What makes yours
different or special?
You really need to "sell"
your free newsletter to potential subscribers. In one or two short,
exciting sentences clearly state the benefits of subscribing to your
newsletter. For example, if your web site was golf related, you might
say something like,
"Subscribe to the Free 'Golf
Tips' Newsletter and receive monthly tips and advice from Pro Golfers.
Improve your swing, hear about world renowned golf courses, learn which
clubs the experts prefer, plus much more!"
It sounds a lot more interesting than
"Subscribe to my free newsletter," don't you think? Visitors to
your web site will think so, too!
The other tip I’d like to share is
about where you should place your newsletter subscription box on your web
site. First of all, don’t hide it. Your goal should be to make
sure that everyone who visits your web site is offered the opportunity to
subscribe to your newsletter at least once, if not twice.
Your newsletter subscription box
should appear "above the fold" (i.e., it should be immediately
visible on the first screen) of your homepage. This is where you’ll get
the best response -- and the most subscribers!
| Step
#2: |
Offer
Existing Customers A Subscription |
Have you offered your existing
customers a subscription to your newsletter? If you haven’t, you should
e-mail them an offer like this as soon as possible! This is an easy way to
get a flood of new subscriptions.
And be sure to add a subscription
offer to your "thank you for ordering" page or e-mail. If
someone is interested enough in your product or service to purchase it,
you can be sure they’ll want to subscribe to your newsletter. Don’t
miss this opportunity to maintain contact with existing customers!
If you’ve offered a free
subscription to your customers but received a poor response, consider
making things a little more interesting by offering them a "special
gift" like a free article or eBook when they subscribe. This extra
incentive should dramatically boost the number of new subscriptions you
receive.
| Step
#3: |
Promote
Your Newsletter In Your E-mail Signatures |
An electronic signature – also
referred to as a "sig file" – is a three to six line footer
that you can attach to the bottom of your e-mail messages and public forum
postings. And it's a prime spot to advertise your newsletter!
Unlike a lot of other blatant
advertisements, a sig file is universally accepted, so take advantage of
this perfect opportunity to plug your newsletter! Anyone who receives an
e-mail from you will also receive your invitation to subscribe to your
newsletter.
Chances are, if you’re e-mailing
them, they already have a direct interest in your industry or niche, so
take advantage of this and offer them a free subscription right at the
bottom of any e-mail you send!
| Step
#4: |
Ad Swap
With Other Newsletters & E-zines |
A great trick for increasing your
subscriber base involves contacting other newsletters that relate to your
target market and offering to swap ads with them. Tell the newsletter
owners that you'll promote their newsletter to your subscriber base if
they'll return the favor. This is a great way for both of you to increase
your readership!
Subscribers will appreciate the
recommendation of another source of quality information, and as long as
the sites you swap with are complementary and not competitive, it's not
going to hurt your business at all.
| Step
#5: |
Promote
Your Newsletter In Newsgroups, Discussion Lists, and Forum
Postings |
Another good place to promote your
newsletter and locate targeted potential subscribers is in newsgroups,
discussion lists, and forums that relate directly to your industry or
niche. Simply post a brief description of your newsletter and a link to
your subscription page.
| Step
#6: |
Offer
Subscribers The Opportunity To Give Gift Subscriptions |
Offer or announce "gift
subscriptions" in your newsletter that encourage your current
subscribers to send gift subscriptions to friends. You can automate your
web site to send the gift subscription with a little blurb stating whom
the gift is from and what they will be receiving (and the opportunity to
unsubscribe, of course!).
A friend of mine has built most of
his mailing list doing this alone. He went from 5,000 subscribers to
over 16,000 subscribers in less than a year just using this one technique.
| Step
#7: |
Renting
Opt-in E-mail Lists |
Renting e-mail addresses from
third-party list providers is a route that some new newsletter owners
choose because you are given quick access to a list of hundreds, if not
thousands, of people who have "opted" to receive e-mail on
topics that interest them.
You can usually expect to be charged
5 to 20 cents per deliverable message, and you should expect any e-mail
addresses that are "bad" or that "bounce" to be
replaced by addresses that are current.
If you decide to use a service like
this, it's absolutely critical that you find out how the e-mail
addresses were obtained. You want e-mail addresses that have been
collected ethically and responsibly, and this means that you want the
e-mail addresses of people who (a) are directly interested in your
product, industry, or field of expertise, and (b) have given their
permission and "opted-in" to the list.
Important
Note: If you buy lists of e-mail addresses that have been
"harvested" from newsgroups, classified ad sites, online
services, etc., you’ll be accused of spamming! These people have NOT
given you permission to contact them, and you can get into a LOT of
trouble this way. Again, I can’t overstate the importance of making sure
that the e-mail addresses you rent have been collected ethically and
responsibly!
A few reputable third-party list
providers who offer targeted opt-in e-mail lists are:
Buying or renting e-mail addresses this way can get very expensive, so you
need to be sure that your entire sales process (i.e., your web site, your
sales copy, your ordering system) has been tested and tweaked before you
roll out an e-mail campaign like this in full force. Do some tests using a
few thousand addresses and you should get a fairly accurate picture of how
successful you're going to be.
Final
Thoughts:
Ultimately, your goal should be to develop
a relationship with your subscribers through quality articles in your
newsletter before you even consider trying to sell them anything.
Give them quality information that they will benefit from to establish
your credibility and develop a rapport with them.
Remember that the true value lies
in the relationship that you develop with the person who owns the e-mail
address… not in the e-mail address itself. It will be the
relationship that you develop with your subscribers that will result in
big sales both now and in the future -- an important point to keep in mind
no matter how many new subscribers you attract.
"Targeting
and Personalizing Your E-mail Promotions to Boost Your Bottom Line"
Let me ask you a very important
question: What are you doing to make sure that your e-mail promotions are
getting noticed, read and acted on by the people you are
sending them to?
I'm not talking about writing killer
copy -- although that's essential -- or offering a great product or
service. I'm asking how YOUR customers and subscribers know that YOUR
offer is relevant to them specifically. What is it that makes each
and every one of them individually sit up and take notice of your
e-mail promotions?
The most successful e-mail marketers
will answer these questions without even thinking, and just about every
one of them will mention the two strategies we're going to be discussing
today: targeting and personalization.
Once you've learned how to exploit
these two powerful marketing concepts, you'll dramatically
increase the effectiveness of ALL your promotions.
E-mail Success Strategy #1: Targeting
Using e-mail to target different segments of your audience is one of the
single most effective ways I've found to market products
or services on the Internet. And if you've been collecting opt in e-mail
addresses on your web site, then you can get started right away!
Here's how:
The simplest way you can market to
different segments of your opt-in list is by targeting them based on
whether they are (a) existing customers, or (b) visitors to your site who
have opted in to receive your free newsletter, eBook, etc.
The message you send to your
customers might focus on selling them an upgrade to a product they already
own. Because you've already earned their trust through a
previous sale, this promotion should do quite well.
Of course, you'll need to approach
your subscribers -- those people who haven't made a purchase from you yet
-- from a slightly different angle. You might try offering them a 25%
discount off their very first purchase, for example.
Here are some other techniques you
can use for targeting your customers and subscribers:
- Target customers who own a
particular product with offers for related or complementary
products.
- Target your best customers
-- those who have made the most purchases from you -- with a
special "Thank You" promotion.
- Target customers who
haven't made a purchase for a long time with an offer to win
back their business.
- Target your customers and
subscribers based on their geographic location.
- Target your customers and
subscribers based on their expressed interests. (What kind of
music they like, for example.)
- Target your subscribers with
a "First Purchase Bonus Gift" that gives first-time
customers a free bonus with their purchase.
- Target your subscribers with
a "Tell-A-Friend" promotion. Offer them a free bonus for
recommending your product, service, or newsletter to their friends.
Now, you'll notice that some of these
strategies require that you know a bit more about the people on your
opt-in list than just whether they are customers or subscribers.
By collecting more specific
information from the people who are visiting your site, you'll be able to
target your e-mail promotions in some very sophisticated ways.
Here's an example:
Suppose your product is a book on how
to buy foreclosed properties from the bank. Your opt-in form might ask
people whether they're interested in buying property for investment
purposes or for use as their personal residence.
Armed with this information, you
could send two different promotions targeting these two different groups.
One could outline the benefits of buying properties as investments, and
the other could focus on buying your family home at a substantial savings.
And since you would already have an
opt-in form set up at your site to collect e-mail addresses, it would be
really easy for you to customize this form so your visitors could tell you
WHY they're interested in foreclosed properties. Your form could read
something like this:
By targeting different segments of
your audience with a promotion that is specific to their interests, you
can just about guarantee that your results will be dramatically higher.
IMPORTANT NOTE: Remember that the
form you use to collect opt-in e-mail addresses has to be simple
and easy to use. If you start using this form to ask too many
questions, you're going to see a substantial decrease in the number of
opt-ins you get.
If you are going to ask your
subscribers for more information than just their names and e-mail
addresses, I highly recommend limiting yourself to ONE
additional question.
I hope you can see how powerful this
strategy is! It allows you to talk to your customers -- and prospective
customers -- about things that matter to them specifically. And when you
target your offers to meet their specific needs, your response rate will
improve significantly.
And the best part is that once you've
got this kind of system in place, there's hardly any extra work on
your part!
E-mail
Success Strategy #2: Personalization
Guess what? If you've been collecting people's names when they opt into
your list, then you've got a very powerful piece of information. Nothing
makes people sit up and take notice like hearing -- or in this case,
seeing -- their own name.
Personalizing your promotions is one of the most widely used tricks in
direct marketing, yet it still works like absolute magic!
I learned firsthand how effective
this technique is a few years ago when I decided to conduct a little
marketing experiment. I took a small list of my customers and split it in
half, then sent an e-mail to each group that was exactly the same, with
only ONE exception. The subject line of the first e-mail read:
here's all the info you need
The subject line of the second
e-mail, which had EXACTLY the same body as the first e-mail, had been
customized to display the recipient's name. For example:
Bob, here's all the info you need
Now, I had a hunch that the personalized
subject line would do better than the generic one. In fact, I was sure of
it. But what I discovered surprised even me! The campaign
I ran with the personalized subject line had a response rate 64% higher
than the one without!
And that was the ONLY difference
between the two campaigns! The body of the e-mail was identical in both
cases, and so was the offer. It was just that one small change in the
subject line that boosted the response by 64%!
As you can see, if you HAVEN'T been
personalizing your e-mail promotions, now is definitely a good time to
start. Can youimagine what a 64% increase in sales and profits would do
for YOUR bottom line?
Of course, you can personalize the
body of your e-mail as well as the subject line, and you can use ANY
information you've collected about your customers and subscribers, not
just their names.
For example, let's suppose you are
operating an online pet products business, and that you know what kinds of
pets your customers and subscribers own.
Using this information, you can add
another layer of customization to your e-mail promotions. You could start
your e-mail off like this:
Hi Susan,
I have some news that is going to make your cat extremely happy. For the
next 2 days only, a huge selection of cat accessories are being blown
out at almost 50% off the regular price.
Putting together a campaign like this
is a lot easier than you might think! Many e-mail marketing solutions will
allow you to easily merge your customized data into the message. The
example above would look something like this before you sent it out:
Hi [name],
I have some news that is going to
make your [pet] extremely happy. For the next 2 days only, a huge
selection of [pet] accessories are being blown out at almost 50% off the
regular price.
And feel free to get creative and
personalize your e-mail promotions with whatever information you've
collected about your customers and subscribers. Here are a few examples:
- City or state --
I've got a special offer for residents of [city].
- Products purchased --
As my way of thanking you for your recent purchase of [product], I've
got a special discount offer for you.
- Date of last purchase --
Your purchase from us on [date] means you're eligible for a special
50% discount on your next purchase.
- Information specific to
your site -- (i.e., type of pet owned, favorite sports team,
type of vehicle owned) -- We've got a very special offer for [favorite_team]
fans that entitles you to 35% off your next purchase.
The best part is that as long as you're
collecting information about your customers and subscribers, there's no
limit to how successful your next personalized e-mail promotion could be.
And once you learn how easy it is to do, you'll be kicking yourself for
not getting started sooner!
Key
Secret: Putting Both Strategies Together
Used individually, targeting and personalization are powerful marketing
strategies, but put them together and look out! An e-mail promotion that
incorporates both of these techniques -- and uses them effectively -- is
truly a force to be reckoned with!
And there are some really clever ways
to target and personalize your e-mail promotions all at the same time
without doing ANY extra work! Here's exactly how to do
it:
Let's keep using the example of the
pet products site. You know that some of your members are dog owners and
some are cat owners. Assuming you have the right kind of e-mail marketing
solution, all you have to do is put together an e-mail that looks
something like this:
Subject: [firstname], your [pet]
will thank you
Dear [firstname],
I have some news that is going to
make your [pet] extremely happy. For the next three days only, we are
blowing out a great selection of [pet] supplies at huge savings!
Assuming you are using a flexible e-mail
marketing solution, you should be able to automatically merge each
subscriber's name into the [firstname] field and merge the type of pet
they own into the [pet] field. This way, you are targeting dog owners with
an e-mail promotion for dog supplies, and cat owners with a promotion for
cat supplies.
Not only that, but you're also personalizing each and every message you
send out with the names of your customers and subscribers!
For example, many of you already know
that I've just released "My Email Manager," which will
allow you to customize up to 100 fields of data about
your customers and subscribers. This level of custom personalization
simply wasn't being offered by the other e-mail broadcast services, and
that's exactly why I insisted that it be included when I
was designing this solution.
I have made sure that "My Email Manager" includes
absolutely everything, including sequential autoresponders, newsletter
management and automated scheduling, e-mail promotion management and
tracking... plus all the advanced features that the other services just
weren't able to provide for you.
And the best part is that I have
designed all these features to be extremely easy to use! Users have been
raving about the simple interfaces and step-by-step wizards
that literally walk you through every aspect of creating and managing a
successful online marketing program. To learn more, please go to:
http://www.myemailmanager.com
Final Thoughts:
It's no coincidence that the most
successful marketers --both online and offline -- target and personalize
their promotions whenever they possibly can. The reason more businesses
DON'T customize their e-mail promotions is because they think it takes a
high level of technical expertise to pull it off.
And while that used to be the case,
technological advances have made it easy for even beginners to deliver
professional-looking e-mail campaigns.
These days, sending a targeted and
personalized e-mail promotion to a large list of your customers and
subscribers isn't much more complicated than sending a message to a
friend. You just compose your e-mail, select who you want to send it to,
and hit "Send."
Once you see how easy it is, you'll
be able to dramatically boost your sales and profits by always sending out
e-mail promotions that are targeted, personalized, and relevant.
Your customers and subscribers will
appreciate the effort, too! It will let them know that your business is
really paying attention to them on an individual level -- and believe me, that's
going to be great for business!
 |
Corey
Rudl's best-selling software product, Mailloop
6.0 is one of the most complete e-mail management
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by automating literally ALL your e-mail chores.
This all-new version contains super-charged functionalities
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the Internet have been raving about. |
P.S.
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